Email account configuration for an iPhone

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program. Should you get stuck along the way, our support team are on hand to assist you.

  1. Start by selecting the settings icon from your home screen.
  2. Select "Mail, Contacts, Calendars" from the menu:
  3. Select "Add Account..." from the menu:
  4. Select "Other" from the menu:
  5. Select "Add Mail Account" from the list:
  6. Enter all the relevant details and select "Next":
  7. Server Information
    Incoming mail server (POP3): mail.yourdomain.tld (mail.example.co.za)
    Outgoing mail server (SMTP): mail.yourdomain.tld (mail.example.co.za)

    Login Information
    User Name: Enter your full address in the format username@yourdomain.tld
    Password: Enter your email password

  8. Select "IMAP" from the top of the screen:
  9. Scroll down to "Incoming Mail Server" and enter all the relevant details and select "Next":
  10. Scroll down to "Outgoing Mail Server" and enter all the relevant details and select "Next":
  11. When prompted with the "Cannot Connect uing SSL" pop up message. Select "Yes":
  12. You will then be prompted to "Save" or "Edit", you can select "Save".

Congratulations, you have now successfully configured your email account on your iPhone.

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