Articles

 Can I have multiple billing contacts?

Can I have multiple billing contacts?  Absolutely! Here's how you'd set that up: Log into our...

 Can I pay my bill / invoice by check?

Payments by check will only be accepted for clients who wish to prepay for annual hosting. To...

 How can I cancel web hosting service?

As much as we hate to see a customer canceling their hosting account with us, the cancellation...

 How do I cancel my domain?

Domains, like hosting accounts, will automatically renew each term, unless you specify otherwise....

 How do I upgrade/downgrade my hosting package?

First determine which package you would like to upgrade to. One of the best pages for comparing...

 How do I view my invoice?

To view your invoice please log into the billing system with your email address and password at...

 Is the billing system secure at Linuxweb?

From time to time we get questions from our users asking if the customer portal system here at...

 Website was suspended - how long does it take to reactivate?

If your website has been suspended due to non payment of an invoice, once your invoice has...

 Why do you want my mother's maiden name?

We ask for things like Mother's maiden name as it's a security question that we request for the...

 Why is my website suspended?

Website suspensions occur generally for one of two reasons; Invoice was unpaid In the case...

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