We ask for things like Mother's maiden name as it's a security question that we request for the account set-up. So many people let their web designers manage their accounts, and sometimes there's a parting of the ways that's less than amicable. There have been attempts by designers to shut down the site of an owner they no longer work for. It's a security step in place to protect you, the site owner, from malicious attempts to access your account by someone who may have quite a bit of your information, but not necessarily all of it.
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Why is my website suspended?
Website suspensions occur generally for one of two reasons; Invoice was unpaid In the case of suspension for non payment, per our Terms of Service, invoices are sent out 6 days prior to the...
How do I view my invoice?
To view your invoice please log into our clientzone with your email address and password at http://clientzone.linuxweb.co.za Click on the Invoices icon and you should see a list of your invoices....
Can I pay my bill / invoice by check?
Payments by check will only be accepted for clients who wish to prepay for annual hosting. To arrange a check payment, please submit a help desk ticket so that we can set up payment arrangements.
How can I cancel web hosting service?
As much as we hate to see a customer canceling their hosting account with us, the cancellation process is very simple. Log into your clientzone portal at https://clientzone.linuxweb.co.za Click...
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