Email account configuration for an Android HTC

These easy to follow guides provide step-by-step instructions on how to setup or troubleshoot your email program. Should you get stuck along the way, our support team are on hand to assist you.

  1. Start by opening the application list from your home screen.
  2. Select "Mail" from the menu.
  3. Select "Other" (POP3/IMAP) on the "Choose a mail provider screen".
    • Note: If you have already added an email account in Mail press the "Menu" button, select "More", select "New account" then select "Other (POP3/IMAP)"
  4. Select "Manual setup"
  5. Server Information
    Incoming mail server (IMAP): mail.yourdomain.tld (mail.example.co.za)
    Outgoing mail server (SMTP): mail.yourdomain.tld (mail.example.co.za)

    Login Information
    User Name: Enter your full address in the format username@yourdomain.tld
    Password: Enter your email password

  6. Enter all the "Incoming settings" details and select "Next":
  7. Enter all the "Outgoing server" details. Ensure the "Login required" tick box is selected and then select "Next":
  8. Enter a desired "Account name" and select "Finish setup".

Congratulations, you have now successfully configured your email account on your HTC smartphone powered by Android.

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